Microsoft Dynamics 365 CRM

With Microsoft Dynamics 365 CRM you get a flexible CRM solution that’s customizable to suit your business requirements.

Microsoft Dynamics 365 CRM

Creating intelligent applications powered by Microsoft Dynamics 365 CRM allows you to provide adaptable, scalable solutions that transform customer processes and create new potential revenue streams. Position your organization to meet the changing needs of customers and capture new business opportunities with dynamic cloud-based solutions.

Dynamics 365 cloud business applications break down data silos and promote collaboration across teams, unlocking new opportunities to drive digital transformation for your customers. Dive into the capabilities of each application and the opportunity it brings to your business.

UNLEASH THE POWER OF MICROSOFT DYNAMICS 365 CRM

Provide the best experience for existing and future customers, which means that we need to be consistent across all channels. From sales to customer service, operations, finance and marketing, all channels need to work together to provide a correct & precise point of view of the organization.

 

Dynamics 365 CRM

MICROSOFT DYNAMICS 365 CRM

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Marketing

Enable your marketing team to generate and nurture more sales-ready leads, make data-driven decisions, and improve marketing ROI.

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Sales

Take your clients beyond sales force automation to predict customer needs, personalize engagement, and boost productivity.

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Customer Service

Create applications that empower your customer service teams to react to customer needs faster, increasing customer satisfaction and ROI.

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Field Service

Help your field sales teams deliver seamless, end-to-end services with improved resource productivity and real-time collaboration.

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Retail

Unify clients’ digital, in-store, and back-office operations for personalized customer engagement and more effective operations.

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Talent

Empower your HR team and people managers to land top candidates and accelerate their success.

icon-marketing

Marketing

Enable your marketing team to generate and nurture more sales-ready leads, make data-driven decisions, and improve marketing ROI.

icon-sales

Sales

Take your clients beyond sales force automation to predict customer needs, personalize engagement, and boost productivity.

icon-customer-service

Customer Service

Create applications that empower your customer service teams to react to customer needs faster, increasing customer satisfaction and ROI.

icon-marketing

Field Service

Help your field sales teams deliver seamless, end-to-end services with improved resource productivity and real-time collaboration.

icon-sales

Retail

Unify clients’ digital, in-store, and back-office operations for personalized customer engagement and more effective operations.

icon-customer-service

Talent

Empower your HR team and people managers to land top candidates and accelerate their success.

Frequently Asked Questions

Microsoft Dynamics 365 CRM is a Customer Relationship Management software that helps organization manage their customer database, generate new leads, engage with their customers, and resolve customer service issues.

Dynamics CRM is a server-client application. It is primarily an IIS-based web application, which also supports extensive web services interfaces. Customers access CRM either by using a browser or by a thick client plug-in.

Also Read : 4 Reasons Why Microsoft Azure and Microsoft Dynamics 365 CRM Are a Perfect Match.

ERP and CRM integration is a way to connect and synchronize your ERP software to your CRM. The reason of ERP and CRM integration is to ensure that automated and consistent information is exchanged between both the systems.

Microsoft Dynamics CRM is now called as Dynamics 365 Customer Engagement.

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