Intellika Blog

Intellika experts discuss the key initiatives of business transformation and accelerating innovation.

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Comparing Salesforce and Microsoft Dynamics CRM Solutions

Microsoft Dynamics CRM has gained rapid ground in user base from Salesforce over the last few years. From 2014 onwards, the new age CRM solution is adding a slew of functionalities to help businesses stay competitive in the long term. This progress has not gone unnoticed in the world of technology and business. Gartner too has placed Microsoft Dynamics CRM as a Leader in its "Magic Quadrant for Sales Force Automation" report. [More]

How CRM helps SMBs

Most of us are familiar with the term ‘Customer Relationship Management.’ However, very few of us really know of how it can be utilized to its max potential. Some people view it simply as a methodology to increase output, but CRM is far more than just a set of processes. [More]