Intellika Blog

Intellika experts discuss the key initiatives of business transformation and accelerating innovation.

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Use CRM to automate your workflow

For the successful implementation of any CRM system from a trustworthy technology company, organizations should automate regular daily business processes which are linked to customer handling. Automating team activities and customer linked communications allows the management of an organization to focus on what’s truly important- its core activities. [More]

CRM gives an edge to your sales and marketing

Customer Relationship management software has come to play a major role in helping companies boost their sales and facilitate better marketing strategies. In order to let your business benefit from all that this software has to offer, here are some things that you’ll need to know. [More]

Get Your Business On Cloud With These Apps

Why to burden your on-premises server by storing huge data files when you have another great option. Yes, it is the cloud computing systems letting you do that. Not only does it helps you in globalizing your workforce, but also proves to be highly beneficial in streamlining your business functions. Be it CRM on Cloud, or CRM for sales, the potential is limitless yet highly rewarding for those who choose enterprises cloud solutions. [More]

Impact Of CRM In Digital Marketing

Customer Relation Management (CRM) denotes the practices and the stratagems used by companies to manage, control and gain insights from customer interfaces and data during the lifespan of the maintaining customer relationship. Its main objective is to refine business rapport with the customers, support in customer retention, and motivate the sales boost. [More]

Gain Massive Advantage with your Customer Data

It is no news that collecting data about customer through CRM For Cloud based ERP, media and social channels help in increasing your brand’s efficacy. However the increased number of channels and varying types of media makes it complex to collect customer data and act upon it. While we may employ the ABC of high impact CRM for sales (Analytics, Big Data and cloud), there are challenges on this front too. Also these ABCs are just a small part of a larger picture. Hence we need to have a more all-round approach when using customer data to achieve unbeatable competitive advantage. [More]

Are You Able To Determine Your Customer Satisfaction Index?

Good day readers. How are you all? Are you trying hard to understand if your customers are happy, and if they would wish to continue subscribing to your products or services? Well, there is a simple way to do that math. You just need to find your Customer Satisfaction Index. But before we try to understand whether you are able to determine your Customer Satisfaction Index, you must know what it means. [More]

Immediate ROI from CRM a Dream or Reality?

Good day one and all. Readers and friends, it always feels great to talk to you. We take pride in doing all that we can to keep you informed. Today, let’s talk about immediate ROI using CRM. Do you think immediate ROI from CRM is a Dream or Reality? Well, keep reading to learn what we think. [More]